Terms & Privacy
Last Updated: June 29, 2026
This Privacy Policy explains how YIWU AUSPICIOUS IMPORT&EXPORT CO.,LTD ("we", "us", "our") collects, uses, stores and protects your business information when you visit our website, send inquiries, or cooperate with us. This policy applies to all B2B business visitors and clients of our company.
1. Information We Collect
We only collect business information actively submitted by you, including:
Company name, business address
Contact person name, email, phone number
Inquiry content, order information and cooperation records
Website access log data for traffic analysis
We do not collect sensitive personal data such as government-issued ID numbers, private residential addresses, payment card details, health information, or any consumer-related personal data. The business contact information we collect (name, email, phone) is used solely for B2B communication and order fulfillment purposes.
2. How We Use Your Information
We use your information only for B2B business purposes, including:
Replying to your product inquiry and providing quotation
Processing order arrangement, production and shipment follow-up
Sending product updates and industry information (you may opt out at any time)
Improving website service and customer experience
3. Information Protection & No Disclosure
We strictly protect client business data. We will never sell, rent or share your company information to any third party for commercial marketing purposes without your written authorization.
Your business information will only be shared with necessary third-party service providers (such as logistics companies, banks, customs agencies) strictly required for order execution. All such third parties are contractually bound to maintain confidentiality.
4. Cookie Policy
Our website uses standard cookies to improve browsing experience and analyze website traffic. You can disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain website functionalities.
5. Your Rights
You have the right to:
Access the business data we hold about you
Request correction of inaccurate information
Request deletion of your data (subject to legal retention obligations)
To exercise these rights, or if you have any privacy concerns, please contact us at: [Insert Your Official Email Address]. We will respond within 15 working days.
6. Policy Updates
We may update this Privacy Policy irregularly to adapt to business and website operation requirements. Updates will take effect immediately after being published on the website. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions about this Privacy Policy or our Terms of Service, please contact us via:
Email: rosy@auspicious-home.com
Company: YIWU AUSPICIOUS IMPORT&EXPORT CO.,LTD
Address: ROOM 2304,UNIT 1 ,BUILDING 1,XIAOFENG YINYUE YUAN, YIWU CITY,ZHEJIANG PROVINCE,CHINA
PRIVACY POLICY
Last Updated: June 29, 2026
These Terms of Service ("Terms") govern your access to and use of this website and all product inquiry, quotation, and ordering services provided by YIWU AUSPICIOUS IMPORT&EXPORT CO.,LTD ("we", "us", "our"). This website and services are intended exclusively for B2B wholesale buyers, distributors, importers and business clients. No consumer retail service is provided.
1. Business Use Only
All products displayed on this site are for commercial wholesale and bulk order purposes only. By using our website, you confirm that you are acting as a professional business buyer, distributor, or company purchasing agent for commercial resale or business use, not for personal consumer use.
YIWU AUSPICIOUS IMPORT&EXPORT CO.,LTD does not provide custom manufacturing, custom size, custom color, custom logo or OEM/ODM modification services. All goods are standard factory stock products only.
2. Product Information & Accuracy
We strive to ensure all product pictures, sizes, specifications, and descriptions on the website are accurate and real. Minor visual differences caused by lighting, screen display, or batch production variations are not considered quality defects.
All displayed items are fixed standard models. No structural, dimensional, color, or packaging customization is available from YIWU AUSPICIOUS IMPORT&EXPORT CO.,LTD.
3. Quotation & Pricing
All prices displayed on the website are for reference only. Official formal quotations will be sent via Proforma Invoice after customer inquiry.
We adopt tiered pricing based on order quantity. YIWU AUSPICIOUS IMPORT&EXPORT CO.,LTD reserves the right to adjust prices due to raw material cost fluctuation, exchange rate change, or seasonal stock status. Any price adjustment will be communicated to the buyer before order confirmation.
4. Order & Production Rules
All official orders are confirmed by Proforma Invoice (PI) and deposit payment to YIWU AUSPICIOUS IMPORT&EXPORT CO.,LTD.
Stock items will be shipped within 3–7 working days.
Bulk order production lead time arranged by our company is 15–25 working days.
Pre-shipment inspection via photos, videos or third-party inspection is allowed. Buyers may request inspection arrangements at least 5 working days in advance.
Claims Policy: Any claims regarding product specifications must be raised within 7 calendar days after receiving the pre-shipment inspection report or photos. After shipment, no claim will be accepted unless the defect constitutes a fundamental non-conformity that could not have been reasonably identified during the pre-shipment inspection. All claims must be supported by clear photographic or video evidence.
5. Payment Terms
Standard payment term: 30% deposit for production/stock reservation to YIWU AUSPICIOUS IMPORT&EXPORT CO.,LTD, 70% balance before loading the containers at the factory/port, or against the copy of Bill of Lading, as explicitly agreed in the Proforma Invoice.
We accept T/T, Western Union, PayPal and L/C payment methods payable to YIWU AUSPICIOUS IMPORT&EXPORT CO.,LTD. All bank charges shall be borne by the buyer unless otherwise agreed in writing with our company.
6. Shipping & Risk Transfer
YIWU AUSPICIOUS IMPORT&EXPORT CO.,LTD provides FOB, CFR, CIF, EXW and DDP trade terms according to customer requirements. Risk of loss or damage shall be transferred to the buyer in accordance with the Incoterms 2020 rule agreed in the Proforma Invoice (e.g., upon delivery to the carrier for FOB, or upon pickup at our warehouse for EXW).
Once risk transfers per the agreed Incoterms, transportation risk, customs risk and destination duty risk shall be borne by the buyer.
Packing is standard neutral export carton supplied by our factory. No customized packaging service is available from YIWU AUSPICIOUS IMPORT&EXPORT CO.,LTD.
7. Return, Refund & After-sales Policy
All products are wholesale bulk goods supplied by YIWU AUSPICIOUS IMPORT&EXPORT CO.,LTD.
Returns due to buyer's commercial reasons (e.g., order mistake, change of mind, or market conditions) are not accepted unless agreed in writing by our company. If exceptionally accepted, the buyer shall bear all return freight, customs duties, insurance, and a 20% restocking fee.
Quality Warranty: YIWU AUSPICIOUS IMPORT&EXPORT CO.,LTD provides a 1-year warranty for factory quality problems. For verified non-artificial quality issues, we provide spare part replacement or reasonable compensation solution.
Shipping Damage: Must be reported to our sales team within 7 calendar days after goods arrival, with clear photo/video evidence. Late reports may not be eligible for compensation.
8. Intellectual Property
All website content including images, videos, texts, and designs are the intellectual property of YIWU AUSPICIOUS IMPORT&EXPORT CO.,LTD. No copying, downloading, modifying or commercial reuse without our written permission is allowed. Unauthorized use may result in legal action.
9. Website Access & Modification Right
YIWU AUSPICIOUS IMPORT&EXPORT CO.,LTD reserves the right to update website content, product information, service rules and these Terms at any time without prior notice. Continued use of the website after changes constitutes acceptance of the updated Terms.
10. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China.
Any dispute arising out of or relating to these Terms, or the breach thereof, shall first be settled through friendly negotiation. If negotiation fails, the dispute shall be submitted to the China International Economic and Trade Arbitration Commission (CIETAC) for arbitration in accordance with its rules then in effect. The arbitration shall take place in Yiwu, Zhejiang , and the arbitral award shall be final and binding upon both parties. The language of the arbitration shall be English.
11. Contact Us
If you have any questions about these Terms of Service or our Privacy Policy, please contact us via:
Email: rosy@auspicious-home.com
Company: YIWU AUSPICIOUS IMPORT&EXPORT CO.,LTD
Address: ROOM 2304,UNIT 1 ,BUILDING 1,XIAOFENG YINYUE YUAN, YIWU CITY,ZHEJIANG PROVINCE,CHINA
TERMS OF SERVICE