1.Are you a manufacturer or a trading company?
Answer:We are a professional PoE switch manufacturer established in 2004, specializing in PoE switches, Industrial Ethernet switches, HDMI extenders, and OEM/ODM networking solutions. Our products are exported to customers worldwide.
2.Do you provide OEM & ODM services?
Answer:Yes. We provide comprehensive OEM and ODM services, including logo printing, customized housing, firmware customization, packaging design, and hardware modifications according to customer requirements.
3.What is your minimum order quantity (MOQ)?
Answer:Our MOQ depends on the product model and customization requirements. Standard products are available with low MOQ, while OEM/ODM orders will be evaluated based on project specifications.
4. Which PoE standards do your switches support?
Answer:Our MOQ depends on the product model and customization requirements. Standard products are available with low MOQ, while OEM/ODM orders will be evaluated based on project specifications.
5. Which applications are your PoE switches suitable for?
Answer:
Our products are widely used for:
IP CCTV Surveillance
Wireless Access Points
VoIP Phones
Smart Buildings
Industrial Automation
Transportation
Campus Networks
6. What protection features do your PoE switches provide?
Answer:
Depending on the model, our switches support:
6KV Lightning Protection
Over Voltage Protection (OVP)
Short-Circuit Protection
Overload Protection
AI Watchdog
VLAN Isolation
Extend Mode (250m)
7. Do your industrial PoE switches support harsh environments?
Answer:
Yes. Our industrial series supports operating temperatures from -40°C to 75°C, DIN-rail installation, and industrial-grade surge protection, making them suitable for demanding environments.
8. What certifications do your products have?
Answer:Our products comply with international standards and are available with certifications such as CE, FCC, and RoHS, depending on the product model.
9. How long is your production lead time?
Answer:For standard models, production usually takes 7–15 working days. OEM and ODM projects may require additional time depending on customization requirements.
10. Can I get a sample before placing a bulk order?
Answer:Yes. Sample orders are welcome for product evaluation and testing before mass production.