We're Here to Help
We're Here to Help
How does your after‑sales support work?
Our professional technical team provides 24‑hour online one‑on‑one guidance. We offer remote debugging, software training and operation support for UV printers and printing consumables.
What does free updates include?
What does free updates include?
Free software updates, parameter optimization and technical upgrades for UV printing equipment are included to improve your production efficiency.
What does “lifetime access” exactly mean?
What does “lifetime access” exactly mean?
After purchasing our machines or supplies, you can enjoy free lifetime technical consultation and after‑sales service support.
Can I use your machine for multiple business projects?
Can I use your machine for multiple business projects?
Yes. Our UV printers are suitable for crystal labels, logos, gift packaging, advertising signs and other custom printing projects.
What does the free version include?
What does the free version include?
We provide free operation manuals, basic parameter settings and simple technical guidance for trial use.
What’s the warranty for printheads?
What’s the warranty for printheads?
Printheads are not covered by warranty due to consumable nature, we provide long‑term supply.