| Q1: What is the hair material? |
| A: 100% Chinese Cuticle Remy Human Hair, cuticles keep same direction, minimal shedding, tangle‑free. Cap base is Swiss lace (nylon), with elastic band and plastic combs. |
| Q2: Can the wig be dyed & heat‑styled? |
| A: Yes, it can be dyed, bleached, curled and straightened. We suggest low‑medium temperature for heat styling to extend service life. |
| Q3: Why does the wig have some hair shedding? |
| A: A small amount shedding is normal for hand‑tied lace wigs. It will reduce after first several washes, not belong to quality problem. |
| Q4: What density & size can you offer? |
| A: Density 130%,150%,180% optional. Cap size is medium, small/large cap can be customized. |
| Q5: Can I customize color, length, lace type? |
| A: Yes, OEM & ODM service available. Custom color, length, lace, hairline are supported. |
| Q6: Can I order sample first before bulk order? |
| A: Yes, sample order is welcome for quality checking before large‑quantity purchase. |
| Q7: What is your MOQ & production lead time? |
| A: Stock items ship in 3‑7 working days. Custom order MOQ: 5 pcs, production time 15‑25 working days. |
| Q8: Why color has slight difference from pictures? |
| A: Slight color difference may be caused by different screens and light conditions. We can send real‑product photos for confirmation before shipment. |
| Q9: How to maintain the human hair wig? |
| A: Wash with mild shampoo in lukewarm water, air dry naturally, do not expose to strong sunlight. Use wide‑tooth comb, comb gently from ends to roots. |
| Q10: What shipping ways can we choose? |
| A: DHL, FedEx, UPS, sea freight are optional. We can suggest best shipping solution for you. |