I. Product Performance
Q1: Suitable paper types?
A: 28g/㎡–1000g/㎡, including thin, regular, thick and special paper.
Q2: Accuracy & speed?
A: ±0.5mm accuracy; max 300m/min, servo-driven for stability.
Q3: Models & width?
A: CHM-1400/1700/1900; max roll diameter 1800mm.
II. Advantages & Operation
Q4: Core advantages?
A: High-precision blades, intelligent tension control, touch operation, durable, multi-purpose.
Q5: Ease of operation?
A: Easy (Chinese/English interface); 1–2 days to master with tutorials.
III. After-Sales & Installation
Q6: Warranty?
A: 2-year whole machine; 3–5 years core components; lifetime support.
Q7: Overseas after-sales?
A: 7×24h remote support, global spare parts, on-site service available.
Q8: Installation & training?
A: 3–5 days installation; free on-site training.
IV. Procurement
Q9: Customizable?
A: Yes; contact sales for details.
Q10: Lead time?
A: 15–25 workdays (standard); 30–45 (customized).
Q11: Payment terms?
A: T/T, L/C, D/P, Western Union; favorable for long-term partners.
Q12: Shipping & packaging?
A: Door-to-door shipping; moisture/shock-proof wooden cases.
