FAQ
Are you trading company or manufacturer?
We are a professional manufacturer and expert in wristbands and related intelligent identification products, integrating R&D, production, sales and technical services. We trade our products with clients directly.
Do you offer free samples?
Yes, we provide free samples (usually 1-100 pcs) for your evaluation; shipping cost is covered by the customer or negotiated separately.
What is the minimum order quantity (MOQ)?
MOQ varies by product-typically starts from 1 units for small orders. Samples are available for evaluation.
How long is the production lead time?
Standard products: 2-4 weeks; Customized products: 6-8 weeks after sample approval.
What certifications does your company hold?
We hold certifications like HACCP, ISO 22000, BRCGS, SQF, FSSC22000, and GlobalG.A.P., meeting top food-safety standards.
Do you provide after-sales technical support for wristband printers?
The free version of Windster includes a minimal style guidelines, component variants, and a dashboard page with the mobile version alongside it.