Q1: Can I get a free sample?
A1: Generally we dont provide free sample, but we can return sample cost when the buyer place the bulk order.

Q2: What is the delivery time if we place an order?
A2: It depends on the order quantities. Usually, we can deliver goods within 3-5 working days for small orders. For bulk
order, let's confirm when you place official order.

Q3: What are your payment and delivery terms?
A3: Payment terms: By T/T, 30% for deposit, and the balance all before shipment. For small amounts, we also accept payment via PayPal.

Q4: What company will be used for making the shipments? DHL? UPS or others?
A4: Normally, we ship our battery via DHL, UPS, and FedEx.

Q5: What does your package look like? Can I have a customized package?
A5: We have the factory's current standard package. Customized printed logos shall be complied with buyer's requirements, and the extra charges will be borne by the buyers. For more details, please contact us.

Q6: Are you a factory or a trading company?
A6: We are professional battery manufacturer with our own factory and brand. We provide all kinds of OEM/ODM services for clients all around the world.
Q7: Where are your company's major markets?
A7: Our company focus on high quality batteries in North America, Europe, Korea and Japan markets.