Warranty & Returns Policy | Seek Best Electronics (Suzhou) Co., Ltd.

At Seek Best Electronics (Suzhou) Co., Ltd., we pride ourselves on delivering high-quality electronic components and industrial electrical equipment. Your satisfaction and project success are our top priorities. This is why we offer a comprehensive warranty and a transparent return process to ensure a worry-free purchasing experience.

We stand behind the reliability of our products. Most of our electronic components and electrical devices are covered by a 1-year limited warranty starting from the date of delivery.

What is covered: Manufacturing defects, functional failures under normal use, and non-compliance with technical specifications.

What is not covered: Damage caused by improper installation, misuse, power surges, or unauthorized modifications.

If you encounter any quality issues with your order, we are here to help. We offer a streamlined return process for products that do not meet our strict quality standards.

Return Window: Please notify us of any quality concerns within 30 days of receiving your shipment for a prompt evaluation.

Conditions for Return: Items must be returned in their original packaging with all documentation. For electronic components, parts must not have been soldered or permanently installed unless the defect is functional.

Resolution: Depending on the situation and your preference, we will provide a full refund, product replacement, or store credit.

As a leading supplier based in Suzhou, China, we bridge the gap between high-end manufacturing and global distribution.

Original & Authentic: We source directly to ensure every component meets industry standards.

Technical Support: Our engineers are available to help you verify compatibility and troubleshoot issues before a return is necessary.

Global Shipping: Reliable logistics to ensure your parts arrive safely and on time.

To start a warranty claim or return, please follow these steps:

Contact Us: Email our support team at [Insert Your Email Address] with your Order Number.

Provide Evidence: Attach photos or videos showing the defect or test reports (if applicable).

Return Authorization: Once approved, we will provide a Return Merchandise Authorization (RMA) number and shipping instructions.

Contact Information

Seek Best Electronics (Suzhou) Co., Ltd. Address: [Insert Your Office Address in Suzhou, China]

Email: [Insert Support Email]

WhatsApp/Phone: [Insert Phone Number]